Overview

Elevating Health Center Operations (EHCO) is National Association for Community Health Center’s (NACHC) only training to provide critical components of operational success. Attendees will discover more about quintuple aim of enhanced patient experience, improved population health, reduced costs, care team well-being, and advancing health equity. In addition to a deep dive into key elements of health center operations, this training will provide an opportunity for health center leaders to network and build relationships with industry peers.

Or if you can't make it in-person, and prefer to attend virtually:

This training will focus on the following Chief Operating Officer (COO) Core Competencies:

– Operations (Level 3)
– Personnel Management (Level 3)
– Leadership (Level 3)

These competencies align with NACHC’s Value Transformation Framework (VTF), with detailed descriptions of knowledge and skill levels. NACHC resources are mapped to competencies in the TTA Catalog.

This training will provide Continuing Education Units (CEUs), Continuing Professional Education (CPE) credits, and American College of Healthcare Executives (ACHE) credits.

Learning Objectives

By the end of this two-day training, participants will be able to:

• Identify and address key challenges impacting provider productivity and apply strategies to enhance operational efficiency while maintaining high quality care.
• Gain insights on how to strategically build sustainable financial models for new service lines.
• Explore strategies to leverage leadership styles to drive meaningful and lasting change in their organization.
• Assess key considerations for ethical AI adoption, data privacy, and governance to ensure responsible and effective implementation in their organization.

Pricing Information

• Early Bird Registration Fee: $875 if registration received by June 10, 2025
• Regular Registration Fee: $975

Enjoy a 10% group discount on the third or more attendee registration from the same organization, whether virtual or in-person. Applies to Early Bird and Regular Registration rates for National Workshops.

*Registration Cutoff (Last day to register online): June 18, 2025

Hotel Information

NACHC has negotiated a discounted rate from June 23-25, 2025, which will be honored until the cutoff date or until the block has sold out, whichever occurs first.

Hotel: DoubleTree by Hilton Hotel Portland

Address: 1000 NE Multnomah St, Portland, OR 97232

Group Rate: $159/night

Hotel Reservation Cutoff Date: May 25, 2025

Instructions: Book your room online.

Tip: We encourage you to register and pay (by credit card) for this training and book your hotel accommodations on the same day. A confirmed hotel reservation does not guarantee a spot in the training. If you have not received confirmation for participation in the training, you will be responsible for any hotel cancellation fees.

If you have any questions, please reach out to eventlogistics@nachc.com.