- January 14, 2025 at 2:00–3:30 pm ET
Webinar 1: Top 5 Documentation and Revenue Tips in Community Health Centers – 2025 CMS Updates
- January 21, 2025 at 2:00–3:30 pm ET
Webinar 2: Revenue Cycle Management in Community Health Centers
This webinar series will highlight the top five documentation and revenue tips for Community Health Centers and dive into the importance of effective revenue cycle management to ensure seamless processes and organizational sustainability.
Webinar 1
Top 5 Documentation and Revenue Tips in Community Health Centers – 2025 CMS Updates
January 14, 2025, 2:00–3:30 pm ET
Facilitator:
Gary Lucas, MSHI
Vice President of Research and Development
Association for Rural and Community Health Professional Coding
Overview
In this webinar session we will review how to help Community Health Centers (CHC) update its clinical documentation, professional coding, and medical billing processes related to CMS’ 2025 updates released on November 1, 2024. We will pay particular attention to how clinical and revenue cycle staff can work together to balance a CHC’s clinical and business goals through proper application of the CPT, HCPCS-II, and ICD-10-CM code sets.
All content is presented from the perspective of a CMS-approved Federally Qualified Health Center (FQHC) with a focus on details found within the 2025 CMS Medicare Physician Fee Schedule
Learning Objectives
- Attendees will gain a better understanding on how various insurance companies want new or revised 2025 services that community health centers report on fee-for-service claims versus daily encounter rate claims.
- Revenue cycle staff will gain actionable recommendations on how to improve their clinical documentation through exposure to the HIPAA-mandated code sets including the CPT, HCPCS-II, and ICD-10-CM manuals while maintaining a focus on patient care.
- Managers and coders will identify revenue opportunities and/or compliance risks that will impact their usage of new codes and payment updates.
Webinar 2
Revenue Cycle Management in Community Health Centers
January 21, 2025 2:00–3:30 pm ET
Facilitator:
Stacey Howe
Director of RCM
Association for Rural and Community Health Professional Coding
Overview
Managing the revenue cycle is vital to the survivability of your healthcare organization. As your organization grows, the more patients you will see, and the more data you will collect. The more data you have to manage, the more chance for error and loss. Your clinic might be large enough to devote a team to revenue cycle management, or you may only have one person for this function. In any case, attention to each of these steps in the medical revenue cycle will help you succeed in having seamless revenue.
Learning Objectives
By the end of this training, attendees will have a better understanding of how each area of the health center affects the revenue cycle. We will cover the following areas and the impact each has on the revenue cycle:
- Front Office
- Provider Enrollment
- Billing
- Working AR
- Denials Management
- Credit Balance Reports
We will also dive into how training and communication impact the revenue cycle, as well as how staff turnover affects the revenue cycle. We will also look at the importance of C-Suite knowledge of how each area affects the revenue cycle. Each team member has to do their part for the revenue cycle to be healthy.
This webinar series is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 100% percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov