NACHC offers a variety of support and trainings to allow a health center CFO meet the challenges of financially managing a community health center. NACHC has on staff a former health center CFO as a technical resource. In additional to our knowledgeable staff NACHC offers trainings specifically tailored to CFOs and financial managers.
NACHC also offers a large number of publications that can be used as a reference source when tough questions come up.
Find yourself with a tough question that you need an answer for immediately? Please contact our Director of Financial Management Assistance Services:
Mike Holton
(919)571-3266 (voice)
(919)571-1402 (fax)
Mike is available to answer questions in the following areas. If Mike is unable to answer your question he will be able to put you into contact with someone who can.
* Accounting & Financial Department Management
* Operational & Practice Management Issues
* Billing, Collections, and A/R Management
* Regulatory Requirements (FSR, PMS-272, UDS, etc.)
* Relative Value Unit Capacity Enhancement
* Cost Report Preparation and Analysis
* Medicare & Medicaid Programmatic Assistance
* Budgeting and Planning Assistance
* Prospective Payment System
Publications:
Chief Financial Officer's Accounting Policies and Procedures Manual
NACHC is now offering a new CFO Accounting Policies and Procedures Manual. The manual is organized into eight sections and includes a Policies and Procedures Manual section and appendices on CD-ROM that health centers can use to customize it to their own needs. Other sections include explanations of the roles, responsibilities and priorities of a health center CFO, operational issues (A/R, budgeting, revenues expenses, etc.), regulatory requirements of health centers, managing grants, practice management systems and more. NACHC is proud to offer this quality product as a part of the library of the many assistance and instructional documents available to health centers.
FQHC Medicare Cost Report Manual
This manual is expected to be available to health centers in the summer of 2003, and will be offered at NACHC’s cost of production, shipping and handling. The manual will include general reimbursement concepts, cost report filing requirements, statistics and other data to accumulate for cost reporting purposes, methodology for completing each cost report worksheet, the cost report settlement process, and a description of the appeal rights available on disputed cost report issues. Expectations are that this manual will greatly assist new and existing CFOs establish a quicker understanding of how the cost report is prepared, submitted, and what happens once submitted to the intermediary.
FQHC Billing and Collections Manual
Currently, there is no clearly written instructional manual available to health center staff to assist them with the complicated and arduous billing and collections process. FQHC billing presents unique difficulties for assuring revenue maximization, especially with limited billing training available to limited billing functions staff. NACHC is making this manual available to health centers with the goal of assisting CFOs and billing staff in establishing an effective and efficient billing and collections operation.
Health Center Cost, Staffing, and Productivity Survey
Health centers have an increasing need to understand how to better utilize their resources in an environment that has seen implementation of a prospective payment system for Medicaid, capped reimbursement for Medicare, and virtually no increases in payment scales from private payers. In order to assist health centers in understanding their costs and utilization and to have the ability to compare this data with other health centers, NACHC conducting a survey of 75-100 health centers in the areas of Relative Value Units, Staffing, and cost of providing services. The survey information will be used to create benchmarks in these areas to allow health centers to compare their experience with productivity, personnel make-up and costs.
